Smy IT expands as businesses seek help for remote workers

A leading IT support, cloud and consultancy provider has expanded with the addition of an extra engineer to support the rising number of home workers in the region.

SMY IT Services, which offers a range of services to businesses who rely on computer and phone systems, has seen business boom in the last year as more and more people chose to work remotely.

And as a result, it has now recruited Steve Hawley, as a frontline support engineer.

Jonathan Smy, the managing director of SMY IT, which is based just outside of Ipswich, said: “We are thrilled that Steve is joining us – his skills are a fantastic addition to the team and our combined expertise will continue to benefit so many of our customers.


“It has been an exceptionally strange year and we are expecting the trend for home working to continue well into 2021.

“Our business has been called upon to make this transition for many companies in and around East Anglia many of which now benefit from a smoother and more streamlined operation as a result.

“It’s been a pleasure to help so many to thrive in difficult circumstances.”

Steve Hawley SMY IT
Steve Hawley joins SMY IT

Steve has more than 20 years’ experience in the IT sector and boasts qualifications in Office 365 and VOIP Telephony.

He said: “I started working life in the army but have always been interested in IT and even while serving, I dabbled and fixed a couple of problems with equipment.

“After I left the army I started as an Avaya telecoms engineer and I learned different skills so that I was able to work on both IT and telecoms. I now specialise in telecoms and physical networks.”

SMY IT is a high-quality IT support, cloud and consultancy provider which offers a range of services to businesses who rely on computer and phone systems.

For more information, visit or call 01473 557203.

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