Stoke by Nayland Hotel, Golf, Spa & Lodges on the border of Suffolk and Essex, is introducing a new series of initiatives for its team members with the aim of becoming East Anglia’s premier resort of choice for guests and staff.
Senior management members have been divided into small groups each focusing on a different aspect of staff welfare including wellbeing and mindfulness as well as how the team members interact with each other, guests and families staying in the hotel.
The first initiative to be put into place is wellbeing. After internal research, the group working on the project, headed by the hotel’s management accountant, Andrew Tokley, have put together a plan of action starting with short term goals. Once established they will be working on various long term initiatives to be implemented over the coming months.
“In the short term we have looked at our team’s eating habits aiming to increase their awareness of healthy foods and to encourage their intake,” said Andrew. “Staff meals at the hotel now reflect this with a healthy breakfast; no chips at lunchtime; a bowl of fresh fruit from our sister company, Boxford (Suffolk) Farms, in each office and fresh, chilled infused water.”
Delighted with progress to date, Group Commercial Director, Peter Osborne said: “Our philosophy is to ensure our staff are as happy as possible at work and that we have the very best teams across all sectors. Happy well-trained teams are more confident and better versed to spend more time with hotel guests, so enhancing their experience.”
For information about career opportunities at Stoke by Nayland call 01206 262836; www.stokebynayland.com. The multi-award-winning, family-owned hotel is set in the heart of the Dedham Vale AONB, made famous by artists Constable and Gainsborough.