Magic Word Media

Inform Direct celebrates 150,000 customer milestone

Inform Direct celebrates 150,000 customer milestone
The Inform Direct team in celebratory mood

An Ipswich-based company is celebrating a major business milestone – more than 150,000 companies are now managed using its award-winning company secretarial software.

Inform Direct, which has been established for six years, first launched its software in 2013 to help accountants and business owners comply with company secretarial requirements.

Since that time, the number of users has grown rapidly, passing the 100,000 mark in 2018 and over the last 12 months seeing a further 50,000 companies realising the benefits the software can deliver. Many have highlighted greater accuracy and significant time-saving, leaving them free to focus on other aspects of their business.

The rapidly-expanding team at Inform Direct – which now totals 14 – offers technical support to new and existing customers to help them maximise their use of the software.

Inform Direct CEO, Henry Catchpole said: “Achieving 150,000 companies on the platform is a major milestone and welcome recognition that our software is benefitting a growing number of accountants and business owners.

“We continue to expand the functionality of our product, mainly in response to customer suggestions that would help them even more.

“All members of our team here must take credit for reaching this milestone.  Their technical expertise, skills and enormous enthusiasm in supporting our customers are a powerful combination and at the root of this latest success.

“Thank you also to all the customers who have been part of our story so far – we look forward to continuing to deliver a first-class product and service as we go forward.”

For the last three years, Inform Direct has achieved a gold rating for its customer service by Feefo, the ratings, reviews and customer analytics platform.

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